How escrow protects your money on Sendways
Escrow is the reason peer delivery can work between strangers. Here is the mechanics behind it.
April 2025 · 3 min read
Payment timing matters. Here is exactly when and how travelers receive their earnings.
One of the most common traveler questions: when does the money actually arrive? Here is the precise timeline.
Delivery confirmation triggers payment. The moment the sender or recipient confirms delivery in the Sendways app, the escrow release process begins. This is instant: there is no manual review step for standard deliveries.
Processing time by payment method. Sendways internal wallet: immediate. Bank transfer (SEPA, local bank transfers): 1-3 business days depending on your bank and country. International bank transfer: 2-5 business days. Mobile money (where available): typically same-day.
Payout threshold. Some payment methods have minimum payout thresholds. Check your account settings for the current minimums. Earnings below the threshold accumulate until the minimum is reached.
The delivery confirmation step. Travelers can upload delivery confirmation (photo, recipient signature) through the app. Once this is submitted, senders are notified and asked to confirm. If a sender does not confirm within 24 hours, the delivery confirmation can be auto-approved based on the evidence submitted.
What delays payment. A disputed delivery where the sender questions receipt. An account under review for verification reasons. A payment method with processing delays.
Tax considerations. Earnings from peer delivery are income in most jurisdictions. Sendways provides annual earnings summaries to travelers for tax reporting purposes.
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