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Why accurate package descriptions matter and how to write them

March 2025  ·  4 min read

Why accurate package descriptions matter and how to write them

Vague descriptions cause customs problems and traveler disputes. Here is how to describe your package clearly and correctly.

Your package description does two things: it tells the traveler what they are carrying, and it gives customs authorities the information they need if asked. Both audiences need accuracy, not vagueness.

Be specific about contents. "Clothing" is acceptable. "Used women's clothing, 3 blouses and 2 trousers, cotton, approximate value 40 USD" is far better. The more detail you provide, the easier it is for a traveler to answer questions at the border.

State the value honestly. Customs duty is calculated on declared value. Understating value is customs fraud, a serious offence that can result in the traveler's goods being seized and the journey being delayed significantly. If an item has a retail value of 80 USD, declare 80 USD.

Distinguish between a gift and a commercial item. A gift sent to a family member is treated differently to a commercial shipment in most jurisdictions. State which applies. A written "gift to family" note inside the package helps.

Do not use generic descriptions like "personal items" or "miscellaneous." Customs officers in many countries will open packages with unhelpful descriptions. A clear description often means the package passes without being opened.

Mention any materials that might trigger inspection. Leather goods, food products, and electronic components are commonly flagged. Noting them upfront ("genuine leather wallet, gift") saves time.

Accurate descriptions are not bureaucracy. They are the difference between a smooth transit and a two-hour delay at customs.

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